Blog: Mindful 180

Building Mindful Client Relations at #INBOUND19

I really enjoyed the opportunity to present “Building Mindful Client Relations” at INBOUND19! For those of you who weren’t there, here’s a recap of the presentation: Part 1: Develop Present Moment Awareness to Discover Customer Needs Present Moment Awareness & STUFF Present moment awareness is when your attention is in the “here and now,” rather […]

How to Develop a Compassion Habit

Since studies show that behaving more compassionately toward yourself and others can make you happier, why not develop a compassion habit? The brain has neuroplasticity, or the ability to form new neural pathways and new ways of being. You can actually train your brain to operate from a center of compassion. Here are some tips […]

Mindful Sales: Stress or Strategy?

Most sales professionals hope to know at the end of their presentation whether the customer wants to move forward. Yet, the timing doesn’t always work out that way due to reasons beyond the rep’s control, i.e., although they’d prefer to be the last vendor presenting, there might be presentations following theirs—or although they’d like to […]

Identify Customer Needs with Mindful Listening

Listening closely to your prospects and customers can be challenging, especially since the mind can process words at a rate of approximately 500 words per minute, but people talk at a rate of approximately 150 words per minute. Perhaps you’ve had the experience of listening to a customer and realizing your attention has been pulled […]

Focusing on the Task at Hand

One of the divers in the Thai cave rescue of 12 soccer players and their coach spoke of the importance of focus, saying, “You cannot let your mind slip out of focus, because when you start thinking, ‘I’m going to get stuck,’ that’s when you panic. You cannot think about anything else besides the task […]

Tips for Turbulence

Whether you experience turbulence on an airplane, in your work life, or in your home life—meditation can help see you through times that are challenging. You can practice meditating by shifting your attention from your thoughts to something neutral, such as your breath or the feeling of your feet on the ground. If you’re traveling […]

Mindful Selling: Changing the “Rejection” Story

Top baseball players don’t get a hit every time they’re up to bat. If they get 3 hits out of 10 at-bats, they’re doing great. Same with top salespeople. They don’t close 100% of their sales. They get a certain number of “no’s.” Hearing the word “no” is part of the selling process. If customers […]